Selecting a Business Partner

Your financial management system is only as good as the business partner you work with.

The vast majority of mid-tier financial management systems available today are mature, stable products supported by channels of business partners. Unfortunately, there is a wide variety in the abilities and competence of those business partners, so the selection of your implementation and support partner is at least as important as the selection of the accounting system itself.

Simply put, there’s new accounting software service providers hanging out their shingle, or to state it more currently “putting up their website,” on a near daily basis—with varying degrees of expertise. Thus, the highest risk in your financial management system support is likely your business partner – so this aspect deserves at least as much vetting as the product itself.

Business Partner Selection Criteria

So how can you tell a quality business partner? We believe client references, vendor certification, and industry recognition references are the keys.

Client References: Probably the most important thing to consider when selecting a solution provider is references. Thus, we’re proud to provide VOLUMINOUS references of clients we support—in manufacturing, distribution and service industries—or in non-profit organizations. Start with some of our testimonials on the Case Studies page. Then contact us to request references specific to your needs.

Vendor Certification: NexLAN has been an AccountMate Business Partner for 20 years, and has been recognized for Outstanding Sales Achievement every year since 2004 in addition to winning the President’s Award in 2007. While not as long-term with Acumatica, since it was founded in 2008, NexLAN is a Gold-Certified Partner. We are currently in our 24th year of business supporting more than 300 total accounting software installations in 35+ states plus Canada, Mexico, the Caribbean, Japan, Australia and Africa.

Industry Recognition: Besides being lauded by the vendors of the products we support, NexLAN is consistently recognized in rankings of nationwide support organizations across all mid-tier accounting products. We are proud to have been recognized by Accounting Technology magazine as a one of only eleven “Killer VARs” in the U.S. in 2005 and to be in the elite list of their Top 100 Technology Pacesetters for six consecutive years, before the magazine retired. Additionally, we are perennially in the Progressive Accountant magazine’s nationwide list of the top 100 “Bob Scott’s Insights’ VAR Stars.”

Having a support company that we like and trust has been equally important as the functionality of the software.

Since we switched to NexLAN, we call and get answers quickly. They understand the software and how it fits our process. And they don’t recommend customizations when simpler options are available. Our experience has been overwhelmingly positive—I’m a superfan.

Christian Wenk

Managing Partner, American Casting & Manufacturing

Flexible Cycle Counts

A client which maintains and services water filtration systems discovered employees regularly not invoicing filters.

We set their system to trigger frequent cycle counts for “high turn” items, which helped them quantify the problem and secure their inventory.