An Organization Is Only As Good As Its Team…
Fortunately, we have all the bases covered!
We’re all part of the same team—you, NexLAN, and the software publisher—with the shared goal of your business success as, simply put, we only succeed when YOU succeed.
The selection of your mid-tier financial management software certainly is key to your business success. All mid-tier systems are supported by their respective channels of implementation and support partners, and the selection of the support team is—dare we say—even more critical than the selection of the software, as we’ve seen numerous implementations of a great product fail with a poor support team.
Thus, you need a team with the breadth and depth to be able to offer solutions and alternatives based on of their experience. A team that, when you have a problem, they’ve seen it before and solved it before and can handle it promptly—then we can move forward together to a solution.
That team is NexLAN
We do 99%+ of our support remotely, so most of our clients have never met someone from NexLAN—but it’s always great to put a face with the name, so here’s the roster of the NexLAN team that’s always standing by in the cornfields.
Mike “Red” Barron
Mike has worked client support for mid-tier accounting and financial systems for more than 20 years, so understands the process flow of business operations in the software and how to accomplish what you need.
And, while he doesn’t have red hair or a ruddy complexion, with the last name Barron he’s been saddled with that sobriquet from a very young age…
Kevin “Colonel” Stroud
kevin@nexlan.com
colonel@nexlan.com
A genuine Kentucky Colonel, Kevin hails from rolling bluegrass hills well south of the Illinois cornfields and slings a mean rock and roll guitar. He’s also been known to launch himself into low-earth orbit atop high-speed two-wheeled death machines.
Kevin is our first string pitcher for requirements specs and not-your-CPA-talking accounting suggestions (to then confirm with your real CPA).
Craig “Craigory” Van Hoveln
craig@nexlan.com
craigory@nexlan.com
Currently “the baby” of the crew, Craigory’s youthful exuberance has him catching the ball on many quick-response issues – plus heading up simpler system upgrades.
Sadly, he declined posing for his baseball card with a pacifier in his mouth…
Tony “Jersey Boy” Tiernan
tony@nexlan.com
jerseyboy@nexlan.com
Tony has more actual baseball experience than everyone else at NexLAN combined – and even heads up the non-profit “Danville Fury Baseball” organization for youth ages 8 to 18 – so he was the inspiration for the theme of our Meet the Team page and instrumental in our snazzy outfits.
Besides baseball jerseys, Tony also has an affinity for clients from New Jersey – and for CRM systems.
Ryan “Ry Ry” Bostwick
ryan@nexlan.com
ryry@nexlan.com
Another “baby” of the crew, Ry Ry has grown mad skillz in Crystal Reports – and is on a high protein diet so hey may someday grow a fully functional beard…
Rachel “Skipper” Jones
rachel@nexlan.com
skipper@nexlan.com
Somebody’s gotta keep the team supported and focused, which is where Rachel shines.
She’s our in-house accounting person with great expertise in payroll implementations and often fields client questions on operational areas of software functionality from an end-user perspective.
Jake “Sweet” Sanford
jake@nexlan.com
sweet@nexlan.com
Jake is a native of Hoopeston, Illinois – The Sweet Corn Capital of The World and home of The Cornjerkers!
Jake wears support of his local high school team (and many other local sports teams) literally on his wrist while providing AccountMate support.