Dear AccountMate Clients:
As I’m sure you’re aware, Microsoft recently released Windows Vista and if you’re not already running it I’m sure you will be in the future, as all new computers are shipping with it.
Many applications released before Vista have compatibility issues and, while AccountMate is no exception, I’m happy to say that the problems are minor.
The first issue is a minor display problem with the default “Aero” mouse pointer, and thus we recommend you use one of the other mouse pointer options. The second issue of note is that some of the menus cascade “to the left” and aren’t visible in some screen resolutions.
Actually, both of these are actually compatibility issues with Windows Vista and Microsoft’s Visual FoxPro, which is the programming language AccountMate is written in. Microsoft will be releasing a free update to the latest version of Visual FoxPro soon, and that will be incorporated into the next build releases of all the shipping AccountMate product lines.
In the meantime, I’m running AccountMate with Windows Vista right here at my desktop and I’m happy to say AccountMate’s use of a Microsoft development environment with Microsoft database engines has resulted in no show stoppers on the latest Microsoft operating system.
Regards,
Kevin E. Stroud
NexLAN, LLC
https://nexlan.com
Crystal Report Issue
There has been a recent spate of calls concerning a report printing problem in AccountMate 7. Users have noted that text sections in various reports are truncated when printing. This is a known Crystal Report issue that is resolved with the installation of the Crystal Reports XI monthly hot fixes.
This problem may not occur in all workstations. It is advisable to apply the hot fixes only in the affected workstations.
Tech Notes
AR and AP Aging Reports and the GL Listing – useful tools!
The AR and AP Aging Reports and the GL Listing are among the most useful tools available for reconciling your customer and vendor ledger balances with your GL Account balances. In order to fully benefit from these reports it is important for any user to understand how various transactions affect the Receivable and Payable Aging Reports; how the selection of GL Account IDs that you assign in Module Setup and various Maintenance functions affects the generation of correct journal entries; and how important it is to properly define the report date ranges and other filter criteria to include all the data required for an effective reconciliation. This week we revisit two articles that discuss the AR and AP reconciliation processes. Each TechNote contains a link to a downloadable PDF version of the article.
Article 1152: Reconciling the AP Past-Due Aging Report and Accounts Payable GL Account Balance
Article 1187: Reconciling the AR Aging Report with the Accounts Receivable GL Account Balance
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How to handle Federal, State, and Local Tax Withholdings for an Employee who received Third Party Payroll Payments
Employees may receive payments from third parties such as health insurance companies to cover wages for the time that they are on sick leave. The law requires these payments to be properly recorded and the employees’ payroll and tax withholding information to be properly updated. This week we revisit an article that discusses how to record this type of transaction in the Payroll module. This TechNote contains a link to a downloadable PDF version of the article.
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AccountMate’s Finance Charge Feature
Proper implementation and use of AccountMate’s finance charge feature can help facilitate a positive cash flow for your company. This week we would like to call your attention again to Technical Note # 1060 – Understanding the Customer Finance Charge in AccountMate. This TechNote contains a link to a downloadable PDF version of the article.
Article 1060: Understanding the Customer Finance Charge in AccountMate
Technical Tips
Version: AM7 for SQL and Express
AM6.5 for SQL and MSDE
AM6.5 for LAN
Module: AR
Q: When I applied finance charges to a customer’s invoices, I noticed that several past due invoices were missing in the Apply Finance Charge by Invoice Balance window. I verified that the customer record is set to apply finance charge and the AR module is set up to calculate on past due invoice balance. How do I resolve this?
A: Verify that the pay code assigned to the missing invoices is set to be Eligible for Finance Charges; otherwise, the invoices will not be included in the list even if they are past due and the customers are eligible for finance charges. To make the correction, access the pay code record in Pay Code Maintenance; then, mark the Eligible for Finance Charges checkbox.
Version: AM7 for SQL and Express
AM6.5 for LAN, Build LN603 Upgraded Payroll
Module: PR
Q: We recently upgraded our AccountMate Payroll installation to version 7. While adding a new employee record, I noticed that the Employee Maintenance function does not have the Beg. Earnings tab. Where do I enter the employee’s beginning balance information in AccountMate?
A: There is a new function, Post Employee Beginning Balance, in the Maintenance menu where the user can enter this information.
Version: AM7 for SQL and Express
AM6.5 for SQL and MSDE
Module: SO, AR, CI
Q: I maintain a record of several customers’ part numbers. While creating a Sales Order for one such customer, I noticed that the item selection list displayed my company’s item numbers and not the customer’s part numbers. What did I miss?
A: The customer’s part numbers will not be displayed if you did not set the customer record to use the customer’s item numbers. To do this, access the customer’s record in Customer Maintenance; then, mark the Use Customer Item # checkbox in the Settings tab.
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