Where Do New Features Come From?

In AccountMate SQL, AccountMate SQL/Express, Manufacturing, Product Releases and Updates, Sales Order by Kevin Stroud

Dear AccountMate Clients,

If you’re (smartly!) on board with AccountMate’s Lifecycle Software Assurance Plan, then you’ve certainly been getting your money’s worth with access to training resources and regular product updates – but where do the ideas for all those new features come from?

Certainly the AccountMate product development staff is always coming up with ways to improve the product, and as the leading Business Partner in the channel we contribute dozens of suggestions per year – usually based on client customization requests – but MANY enhancement requests come directly from end-users such as yourself.

Direct client requests are reviewed right alongside the other flavors of enhancement requests, and I’m not aware of ANY software publisher that makes it so easy for you to submit them.  How easy?  Inside your AccountMate software, just hit <Help> then look about halfway down the list of options for <Enhancement Request>.  Clicking that will take you to the AccountMate website where you can enter the details of your suggestion, including the benefits it will provide.

AccountMate corporate’s annual review and prioritization of enhancement requests is in the fourth quarter of every year and will include all submissions through September 30th.

I encourage you take this opportunity to help direct the future of the product – because who know’s what you need better than you? – and there’s no limit to the number of enhancement requests you can make!


Kevin E. Stroud

AccountMate/SQL V10.2 New Features Webinar Recording

If you’re an end-user of AccountMate/SQL with an active Lifecycle Software Assurance Plan, then you should have already received your CD of the new version from us.

But did you miss the New Features Webinar last month?  If so, then a recording is available on the AccountMate website.  Log in to the End-User section of the website using your “Support ID”, available under <Help><About> in your system, then look in the <Education> section for <Webcasts on Demand>.

While there, you might want to check out the webinars on the two new Configurator Modules (for the Sales Order and Manufacturing modules), which are new in AccountMate/SQL V10.

Core Product Training in September

AccountMate regularly offers the Core Product Training class at their offices in Petaluma, California.  These are always HIGHLY rated by attendees, with the next one scheduled for Wednesday-Friday, September 20-22.

The three days of classroom training is applicable to both first-time and existing AccountMate users – and don’t forget that if you have an active Lifecycle Maintenance Plan, it includes one training seat per year.

Contact us for additional information and see the course description here.

Tech Note: Understanding Accounts Payable Open Debit Transactions

There are many ways to create an open debit transaction in the Accounts Payable module – including prepayments, purchase returns, and price adjustments that have not been refunded or have not yet been applied against outstanding payables.  To better understand how AccountMate handles open debits and provide suggestions on how to handle vendor refunds, we publish Article #1334: Understanding AP Open Debit Transactions. 

Tech Note: Understanding the Recalculate Inventory Beginning Balances Feature

AccountMate’s Recalculate Inventory Beginning Balances feature, available under <Utilities><Data Manager>, is a useful tool to correct inventory beginning balances inconsistencies.  To identify the conditions that necessitate inventory beginning balances recalculation and enumerates the AccountMate tables that are affected and validated during recalculation, we publish Article #1340: Understanding the Recalculate Inventory Beginning Balances Feature.

It also discusses the requirements that must be met prior to performing recalculation, the proper recalculation procedures, and the issues that may cause the recalculation to fail.

Technical Tips

Versions: AM10 for SQL and Express
AM9 for SQL, Express, and LAN
AM8 for SQL, Express, and LAN
AM7 for LAN

Module: AP

Q: I generated the Forecast Aging Report with a historical date entered in the Report Date field; however, the report displayed all outstanding invoices including those that are created after the date entered in the Report Date field. Why?

A: The Forecast Aging Report will always show all outstanding invoices. The Report Date field in the Forecast Aging Report interface does not filter invoices as of the date entered in the field; rather, it is used to forecast aging based on the date entered (i.e., number of days when the invoice will be due).

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Versions: AM10 for SQL and Express
AM9 for SQL, Express, and LAN
AM8 for SQL, Express, and LAN
AM7 for LAN

Module: GL

Q: I created a new company which uses the same GL Account IDs as my existing company, so I used the Copy Chart of Accounts function to copy GL Account IDs from my existing company to the new company. Some GL Account IDs were copied but some were not. Why?

A: You cannot copy GL Account IDs using the Copy Chart of Accounts function if any of the following conditions exist:

  • The GL Account ID is set up as an Allocation account type
  • The GL Account ID is set up as a Posting account type with auto-distribution (i.e., the Auto-Distribute checkbox is marked).

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Versions: AM10 for SQL and Express
AM9 for SQL, Express, and LAN
AM8 for SQL, Express, and LAN
AM7 for LAN

Module: SM

Q: I know that there’s two bar code fields in the “Inventory File” of the Print Label function; however, the values that I entered in the Inventory Maintenance > Information tab > Barcode ID fields were printed instead of the barcode. How can I print the barcode?

A: To print the barcode perform the following:

  1. Be sure that a bar code font is installed on your computer.
  2. In the Print Label function be sure to provide in the Barcode field the barcode font, which you can choose from the Font window that is displayed when you click the Ellipsis button beside the Barcode field.
  3. Click Preview or Print.
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Versions: AM10 for SQL and Express
AM9 for SQL, Express, and LAN
AM8 for SQL, Express, and LAN
AM7 for LAN

Modules: AP, BR

Q: Sometimes we pay the vendors online. These online payments are directly debited from the company’s bank accounts; thus, these are included in the bank statements but excluded from the reconciling items in the Bank Reconciliation module. How can I add the online payments as part of the reconciling items?

A: Using the Post Handwritten Check function, post a non-check transaction for the online payments made to the vendors. Same as the handwritten checks, the non-check transactions are disbursements shown as reconciling items in the Bank Reconciliation module.

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